We strive to pack and ship all orders within 1-3 days. However, during busy periods, please allow 1-5 days for your order to be dispatched. We process orders from Monday to Friday. During Summer if your order includes a liquid product, it will be shipped between Monday and Wednesday to ensure product quality.

Once you place your order please wait for your "Pick Up Ready Now" email and reply back to confirm a time/date. Orders will usually be ready in 10 - 24hrs.

After placing your order, you will receive a confirmation email containing your order number and details. Once your order has been processed and shipped, you’ll receive another email notifying you of the dispatch, along with a tracking number. Please allow 24-72 hours to receive the shipment notification and for the shipping status to update.

If you’ve provided incorrect information for your order or need to add an item, please email us at Contact@winksupplies.com.au. While we’ll do our best to assist you, we cannot guarantee that we can modify your information or edit your order once it has been packed or shipped.

We are a Australian owned brand located in Terrigal, Central Coast, NSW, Australia.

We believe that beauty and ethics go hand in hand. That’s why we are dedicated to providing exclusively cruelty-free lash products.